FAQs
What is the monthly tuition?
Monthly tuition is $101/mo.
A payment method is required in your account before enrolling and will be drafted on the 1st of the month if no other payment has been provided.
Additional classes and siblings will receive a 15% discount.
Is there a registration fee?
Yes, we require an annual membership registration fee of $50 per family. This is assessed to each account when you enroll into a class as well as on the month of your anniversary with us.
What is your current class schedule and what is the best class for my child?
Click here to see our current class schedule
In there, you can also follow the steps to “find the right class” below. You can filter for classes by age, program, day, time, etc.
And as always, we can also help via phone call, email, or in person.
Do you offer trials?
We offer a trial promotion where you pay $29 for the trial class and if you enroll into that class within 24 hours of your trial, we will give you a $29 discount towards your first month’s tuition!
When you request a trial through the online portal, make sure that you put the word “trial” in the enrollment notes . Otherwise your request will be processed as a regular enrollment as well as the registration fee.
What if I need to cancel my membership?
To cancel your membership/drop a class, a paid 30-day notice is required. Drop requests must be submitted via our Customer Portal.
Verbal, email, and phone cancellations are NOT accepted.
View the video here for instructions on how to submit this request.
Please note that you are still financially responsible for the last 30 days of class.
Make-Up Credits
What if my child is absent?
As a courtesy, you will receive up to 2 make-up tokens for each enrolled class each month. Once a student has received their 2 make-up tokens per month, they will not receive a make-up token for any additional absences until the next calendar month.
You have 45 days from the day the class was missed to use the makeup credit. Use the customer portal to request the specific makeup class that works best for you or you can also use your makeup credits towards applicable special events - just look for the circle M in the event flyer.
Make-up tokens will not be replaced if the scheduled make-up class or event is missed.
If you schedule a make-up class and know you won’t be able to make it, call or email us 48 hours before the class or event. Only then we can reschedule.
Unused make-up tokens are non-refundable and non-transferable. Make-up tokens may be redeemed towards the registration price of special events that allow make-up tokens. We do not offer refunds or credits for missed classes or expired make-up tokens.
Once your make-up token expires, it cannot be added back to your account. No exceptions will be honored as this is stated in our policies.
Note: If membership is canceled, your accrued makeup credits can only be used for classes as long as you are enrolled in class (before your drop date). After that, you can use them towards special events as long as they are not expired and your account is in good standing.
Makeup Credits, redeeming for Camp or Special Events
You can use your makeup credits to enroll in camps and special events!
Three makeup credits allot a full day of camp and two makeup credits buy you half a day of camp.
Using makeup credits is only allowed for regular summer camps, not specialty camps, such as 4-Day Dance Camps.
Please send us details of which camp you want to use your makeup credits in. We will enroll you and update you on any additional payment necessary to confirm your spot in camp.
Some special events also allow makeup credits to be used in place of payment, please look for the circle M in the event flyer or contact us and we’ll be happy to help!
Camps and Special Events, cancellation
When you sign up for camp, you are agreeing to the following statement:
I agree that if I sign up for a Camp or Special Event, I must cancel at least 2 weeks before the event starts in order to get a refund. My refund will be processed within 2 weeks of cancellation and will be subject to a 20% administrative fee.
ONLY FOR 6 OR MORE WEEKS OF SUMMER CAMP: In the event of an emergency or disciplinary action where my child(ren) is/are unable to finish the Camp, I will be refunded a pro-rated balance based on each week attended at full walk-in price and an administrative fee of 20%.
Some Camps or Special Events are not refundable due to the preparation and expenses involved on the side of EnRich.
We can only offer a credit card refund with a 2-week cancellation notice minus a 20% administrative fee due to the expenses incurred on our behalf, otherwise, we can only provide a credit back to your EnRich account.